Office Appointments
|
Scheduled well child:
Appointments are available for well child examinations and are scheduled throughout the day. Most appointments for physicals are 20-30 minutes in duration and because there is much to accomplish during this limited time, we request that you and your child arrive 5-10 minutes prior to your appointment time. In order to provide you with the time and date that works best for you and your family, we will offer to schedule your child’s next well visit when you check out from the office. We are able to accommodate most requests to have children from the same family seen on the same day. Depending on the age of the children, it may be useful to have another adult present to assist. Same day sick visit: If your child becomes ill, please contact the office as early as possible to schedule an office visit. Our nurse will ask questions to assist the staff in determining the appropriate timing of your visit and to offer advice to keep your child comfortable until they can be seen. They might also provide instructions on when to contact the office if there is a change in your child’s status or relay information from the provider that might expedite your child’s evaluation and treatment. Consultations: Should concerns arise regarding your child’s behavior or academic performance, please contact our office to schedule a consultation. For school-aged children, we request that your school counselor/psychologist arrange for a formal evaluation to exclude any conditions that may affect your child’s ability to perform at their true academic potential. Standardized questionnaires completed by parent/caregivers and educators (available from the office or from the Patient Portal), along with academic progress reports are also very helpful and should be collected and completed prior to your child’s appointment. Appointments for consultations are typically scheduled to last for one hour. We will dedicate this time to discussing your concerns, reviewing completed forms and reports and formulating an approach to helping your child succeed. Having your child present for this visit is helpful, but not required, and we welcome the opportunity to talk with them about school and any challenges they experience. It is our experience, that children are often very perceptive and appreciate having their voices heard and their concerns validated. |
Medication follow up:
Children with chronic medical conditions require routine follow up throughout the year to determine the continued need for therapy, to evaluate for side effects of medications, and to assess how well the treatment is working. In order to refill medication(s), particularly those used for children with ADHD that are controlled substances, these appointments are not only recommended, but mandated by many insurance carriers. Follow up evaluation from ED/Urgent Care: If your child is evaluated after hours at a local Urgent Care or Emergency Department, we will attempt to contact you the following business day to see how your child is feeling and to determine the need for follow up in the office and to schedule the appointment. Please be sure to bring with you any discharge instructions, including medication/treatment information – on occasion we do not receive reports in advance of the visit and this information is important for us to continue to care for your child. Nurse visits: Nurse visits are scheduled at your convenience for administration of vaccines to a well child, repeat in-office laboratory testing (urinalysis, strep testing, lead and hemoglobin), serial blood pressure measurements, patient/parent education (nebulizer/MDI use, medication preparation and home administration, wound care instruction), and administration of medications or injections as prescribed by the physician. A provider is present in the office at these appointments and available if additional concerns arise. 
Useful Links:
Hospitals & After-Hours Care www.kaleidahealth.org/childrens www.pedsurgentcare.com www.kaleidahealth.org/suburban |
About the Practice
Trinity Pediatrics was founded shortly after Dr. Roetzer retired after 20 yrs in a pediatric practice, to take care of her youngest grandchildren—Nine in all! Even in retirement, Dr. Roetzer recognized the need for a place that would care for the physical and emotional person as well as their spiritual self.
Our office will treat all children as equals and provide the best care we can to help them thrive and grow to become the best version of themselves. It is our intent to provide emotional support and recommendations for physical as well as behavioral issues. No concern is too small to be addressed!
From time to time we will be posting behavioral tips or recommendations on parenting material to help with typical toddler or child/adolescent behaviors in an effort to be proactive and give advice on preventative measures you can take in raising your child to make your family life be the best it can be.
Our office will treat all children as equals and provide the best care we can to help them thrive and grow to become the best version of themselves. It is our intent to provide emotional support and recommendations for physical as well as behavioral issues. No concern is too small to be addressed!
From time to time we will be posting behavioral tips or recommendations on parenting material to help with typical toddler or child/adolescent behaviors in an effort to be proactive and give advice on preventative measures you can take in raising your child to make your family life be the best it can be.
Office Policies
Welcome to Trinity Pediatrics. We would like to take a few moments to acquaint you with our practice and review our office policies.
Dr. Gloria Roetzer is a specialist in the field of Pediatrics, which encompasses well visits with preventative care according to the AAP schedule and sick visits with rapid tests for common diseases. Dr. Gloria is also trained in the treatment of lacerations, wart removal and other injuries. She sees patients from birth through age 19.
Dr. Roetzer provides emergency coverage 24 hours per day 7 days per week. Please do not call her for appointments or billing questions after normal business hours. If you need to call to cancel a scheduled appointment; please leave a message accordingly.
Our office staff will assist you with any questions or concerns that you have regarding billing issues, transfer of medical records, obtaining prior authorization and making Dr. Gloria Roetzer your primary care physician (PCP).
Your medical questions will be addressed by Dr. Gloria Roetzer or her nursing staff.
At your first appointment:
You will be given the following forms to fill out: Family Data form, Health History Form, Copy of the office policies and an Agreements form that gives us permission to treat your child. These forms are available on our website and can be downloaded and filled out prior to your appointment.
APPOINTMENTS:
If you cannot make a scheduled appointment, you must call 24 hours in advance. This will allow another patient who needs an appointment to be seen. There is a fee of $50.00 for missed or late cancel appointments. If there are circumstances that warrant this fee to be waived, please contact the office.
CELL PHONES:
Cell phone use is not permitted in the exam rooms. Please silence or turn it off. Cell phone use is permitted in the waiting room.
PAYMENT DUE:
Insurance co-payments are to be made at each visit. We accept all major credit and debit cards, cash, and personal checks. Checks returned due to insufficient funds will be assessed the bank’s fee of $25.00
INSURANCE PLAN PARTICIPATION:
It is the parent’s/patient’s responsibility to be aware of their insurance coverage, policy provisions, and authorization requirements as well as network provider participation.
Parent’s are strongly advised to contact their insurance company prior to your visit to notify them of Dr. Gloria Roetzer’s status as their primary care physician, PCP. Failure to do so can result in cancelled appointments or large bills which the parents/patients are responsible for. Many insurance companies will not cover costs if the doctor is not listed as PCP. For your own financial protection, please contact your insurance company promptly.
We will bill the insurance company as a courtesy to you however, you are responsible for what they do not pay.
You may be required to pay in full at the time of service if the doctor does not participate with your insurance plan.
PHOTOCOPYING
Copies of Health Appraisal, Immunizations or any forms: $5.00 (this fee is only attached when requested outside the time of a scheduled appointment)
Welcome to Trinity Pediatrics. We would like to take a few moments to acquaint you with our practice and review our office policies.
Dr. Gloria Roetzer is a specialist in the field of Pediatrics, which encompasses well visits with preventative care according to the AAP schedule and sick visits with rapid tests for common diseases. Dr. Gloria is also trained in the treatment of lacerations, wart removal and other injuries. She sees patients from birth through age 19.
Dr. Roetzer provides emergency coverage 24 hours per day 7 days per week. Please do not call her for appointments or billing questions after normal business hours. If you need to call to cancel a scheduled appointment; please leave a message accordingly.
Our office staff will assist you with any questions or concerns that you have regarding billing issues, transfer of medical records, obtaining prior authorization and making Dr. Gloria Roetzer your primary care physician (PCP).
Your medical questions will be addressed by Dr. Gloria Roetzer or her nursing staff.
At your first appointment:
You will be given the following forms to fill out: Family Data form, Health History Form, Copy of the office policies and an Agreements form that gives us permission to treat your child. These forms are available on our website and can be downloaded and filled out prior to your appointment.
APPOINTMENTS:
If you cannot make a scheduled appointment, you must call 24 hours in advance. This will allow another patient who needs an appointment to be seen. There is a fee of $50.00 for missed or late cancel appointments. If there are circumstances that warrant this fee to be waived, please contact the office.
CELL PHONES:
Cell phone use is not permitted in the exam rooms. Please silence or turn it off. Cell phone use is permitted in the waiting room.
PAYMENT DUE:
Insurance co-payments are to be made at each visit. We accept all major credit and debit cards, cash, and personal checks. Checks returned due to insufficient funds will be assessed the bank’s fee of $25.00
INSURANCE PLAN PARTICIPATION:
It is the parent’s/patient’s responsibility to be aware of their insurance coverage, policy provisions, and authorization requirements as well as network provider participation.
Parent’s are strongly advised to contact their insurance company prior to your visit to notify them of Dr. Gloria Roetzer’s status as their primary care physician, PCP. Failure to do so can result in cancelled appointments or large bills which the parents/patients are responsible for. Many insurance companies will not cover costs if the doctor is not listed as PCP. For your own financial protection, please contact your insurance company promptly.
We will bill the insurance company as a courtesy to you however, you are responsible for what they do not pay.
You may be required to pay in full at the time of service if the doctor does not participate with your insurance plan.
PHOTOCOPYING
Copies of Health Appraisal, Immunizations or any forms: $5.00 (this fee is only attached when requested outside the time of a scheduled appointment)
.